Warranty

Inflatable products manufactured by Jumpions, Inc carry a Two (2) Year Limited Seam to Seam Warranty from the date of shipment to Buyer. All water products, games, and products used in indoor and outdoor amusement facilities carry a One (1) Year Limited Seam to Seam Warranty from the date of shipment to Buyer. The Limited Seam to Seam Warranty covers separations in the seams of the inflatable that are not caused by normal wear or intentional damage by users. Seams are either double or quadruple stitched, therefore, a seam separation is defined by all of the stitches failing, thus causing the seam to completley come apart. Jumpions products are warrantied to the buyer only and are not transferrable.

Jumpions Inc. warrants that the inflatable supplied to you is free from:

A) Defects in the materials and the workmanship that is provided you in your cold-air inflatable.

B) Defects arising from the selection of materials or the process of manufacturing.

C) Defects in the design, in view of the state of the art on this date (artistic license excluded).

D) The Limited Seam to Seam Warranty does not cover Zippers, Nettings, Meshes, Sprinkler Systems, Velcro and Velcro Related Pieces, Basketball Hoops, Pop-up Obstacles, Pool Liners, Climbers and Slide Covers. No warranty of anykind is provided on these aforementioned items. No warranty is provided on modifications requested by the buyer that is not part of the original design of the product. Jumpions is not responsible if the requested modifications affects the performance of the inflatable at any time, nor does the warranty cover these affects. Accessory items that are manufactured by Jumpions Inc. carry a 90 day warranty against defects in workmanship. Accessories that are not manufactured by Jumpions Inc, can only be warrantied by the original manufacturer. Entrance Covers and Mats also come with a 90 Day warranty. Jumpions reserves the right not to warranty any cosmetic condition that occurs on the vinyl or any part of the inflatable that does not, or will not, effect user performance or the structural intergrity of the inflatable.

E) All warranty repairs must be performed at the Jumpions factory by authorized Jumpions repair technicians, unless agreed otherwise by Jumpions. The manner and method in which a warranty repair is evaluated and resolved will be done soley by a Jumpions Factory Repair Technician, unless agreed otherwise by Jumpions. Unauthorized repairs may void warranty.

F) Shipping charges that are related to warranty repair are not covered under warranty, though Jumpions may decide to pay for the return shipping cost at its own discretion.

G) Warranty Evaluation - When possible and convenient to the buyer, Jumpions will attempt to determine whether a warranty is required through email and/or regular mail correspondence of photos, text and telephone conversation. If determination of warranty can not be made through correspondence, the product(s) in question must be returned to the Jumpions factory by the buyer for further evaluation. If warranty coverage is granted, Jumpions Inc will repair at no charge.

H) Using inflatables contrary to intended design will void the warranty. This includes, but is not limited to, exceeding occupancy specifications, using units without climbers, liners and slide covers, jumping on the slide area, using dry units with water, attaching devices to units, modifying units in any way after delivery, etc.

Jumpions Inc, does not recommend that foreign substances such as lubricants be used on any of its products. Doing so may void the warranty. Only non-alcohol based cleaning liquids such as oil soaps are recommended for cleaning Jumpions inflatables.

Jumpions wet products must be dried thoroughly and stored in a low humidity environment after use with water. Water damage is not covered under warranty.

A product shall not be considered defective if it is a different color than shown in Jumpions, Inc. catalog and no warranty is made relating to color, digital printing or any airbrushing done on any unit. All requests of buyer for all warranty work and replacement are subject to product inspection at Jumpions, Inc. factory in Montebello, California. Ordinary wear and tear will not invalidate Jumpions, Inc. limited warranty, but misuse, improper handling or storage, improper repairs, improper maintenance and care, lack of ground cover under inflatable, or accidental, abusive or negligent treatment of the product will invalidate Jumpions, Inc. warranty. Misuse includes, but is not limited to, too many users, exceeding weight limitations, ignoring safety guidelines, damage made from shoes, belts, jewelry or any object worn by a user. Buyer must use stakes and all tie-down tethers at all times to insure the safety of users and the equipment. This warranty is not a guarantee that the product, will not through use, handling and storage, develop tears or punctures from time to time; the repairs of which are the responsibility of Buyer. Buyer pays a shipment cost to Jumpions, Inc for repair, and Jumpions, Inc. pays the shipment cost to the Buyer after it has been repaired. No statement, remark or representation of any employee or agent of Jumpions, Inc. may vary this Limited Warranty unless in writing and signed by the President of Jumpions, Inc.

- Other Equipment (not manufactured by Jumpions, Inc.): No warranty of any kind is extended by Jumpions, Inc. but Jumpions, Inc. will, to the extent it can legally and contractually do so, assign to Buyer, at Buyer’s request, all warranties on such other equipment, if any, offered by the manufactures or suppliers of such other equipment. The fan motor supplied with your inflatable is covered by the blower manufacturer’s own warranty. Any claims of defect in the blower operation must be directed to the blower manufacturer directly for repair or replacement.

In case of defects in materials, workmanship or defects arising from the selection of material or procedures of manufacture, such defects must become apparent in the inflatable, equipment or part within the warranty period.

The extent of seller’s liability under this warranty is to defects in material or workmanship. Defects arising from the selection of material or the processes of the manufacture are limited to the repair of such defects or to the replacement (with item free from the defect in question) of any accessory, equipment, or part which is defective in any of such respects with the exception of color fading. The extent of seller’s liability under this warranty as to defects inherent in design is limited to the correction at our expense of all such defects becoming apparent in the inflatable accessory , equipment or part purchased here within one year of use. Seller is not responsible for any lost revenue as a result of a warranty claim by buyer. Seller is not responsible for replacing any inflatable product as a “LOANER” product during a repair of a warranted product. If a “LOANER” product should be available during the repair, buyer will be responsible for all round trip shipping charges and any damages caused to the inflatable supplied. Seller shall make all such repairs, replacements and corrections with care. This warranty shall become void if inflatable is packed wet or repaired by any other repair agency not approved by Jumpions, Inc..

NOTE: WEAR AND TEAR due to normal use or overuse is not covered by this warranty.

IT IS IMPORTANT TO CHECK ALL ORDERS IMMEDIATELY WHEN RECEIVED! All returned shipments must be pre-approved by Jumpions, Inc.

Repair at Jumpions, Inc. option shall be the sole remedy of buyer with respect to any defective or non conforming goods or parts and shall be the exclusive remedy of buyer, regardless of any remedy otherwise available under applicable law. Jumpions, Inc. is not liable for remote, special, speculative, or consequential damage. Jumpions, Inc. is not liable for loss of use or profits under any circumstances. Buyer understands that a refund of the purchase price, or a refund for any portion of the purchase price is not an option for warranty resolution. Buyer understand that Jumpions, Inc. does not except use merchandise as returns for refunds.